Terms of Service

Acceptance

By paying, creating an account, checking the checkout acceptance, or using the software, you accept these terms, the Refund Policy and the Privacy Policy. If you buy for an organization, you represent that you can bind it.

If you do not accept these terms, do not complete the purchase and do not use the software. The products are contracted by adults.

The operator

The service is offered by Andres Fernando Morales Sanabria, a natural person, under the trade name Fénix, at iamfenix.com. Contact is andy@iamfenix.com.

What you are buying

Fénix sells automated digital products. Access is delivered by software. It is not an agency, not a campaign run by hand, and not a deliverable that a person produces after payment, unless a page separately describes a private session and that session is booked through its own channel.

• Interactive digital courses. The course sold in this house is Diarios del Fénix: online practices on the body, inner peace, and the stewardship of money.
• Subscription access to a platform of automated web directories.
• Subscriptions to additional features inside the web apps.

The purchase page states the price, the period, and what is included. That description, together with these terms, is the contract for that purchase.

The digital course

Diarios del Fénix is delivered by digital access to the material. The license is personal, limited, non-exclusive, and non-transferable, for your own use while access remains in force. You may not resell the course, share access, publish the material, or use it to train a model.

The course is educational. It is not medical, psychological, financial, legal, or investment advice. It is not a promise of income, health, or a personal outcome. Decisions about your body, your money, and your work remain yours.

The directory software

A directory subscription is a license to use software. The directory publishes listings automatically from what the user uploads. Fénix does not write the listing, does not negotiate with a media outlet, and does not assign a person to place it.

There is no promised volume of visits, contacts, or sales. The software displays the space. The commercial result depends on the content, the market, and factors outside the software.

Advertising inside the directory

Advertising in the directory is a digital space the user manages inside the software. The user creates, edits, and removes that space.

Fénix supplies the feature that hosts and displays the space. The subscriber uploads the text, the image, and the listing. That space is not a media buy, not a manual advertising service, and not campaign management.

You are responsible for the content being lawful and accurate, and for having the right to use it. If a listing includes other people's data, you need a lawful basis to publish it.

Subscriptions inside the apps

A subscription inside an app unlocks automated digital features. It is software. It is billed by period, it renews until you cancel, and it follows the same cancellation rule as the directories.

Acceptable use and the spam ban

You may use the software to publish your own space and to use the features you bought. You may not use the directories, the apps, other users' data, or Fénix infrastructure for spam or abuse.

• Sending unsolicited bulk email, SMS, direct messages, or notifications.
• Collecting addresses or data from other people in order to contact them beyond what they accepted.
• Scraping the directory or building contact lists from it.
• Publishing false or misleading listings, or listings that impersonate another person or brand.
• Using the space for phishing, malware, fraud, or any unlawful content.
• Sharing credentials, reselling access, or bypassing a technical limit of the software.
• Overloading the service with abusive requests.

If there is a breach, Fénix may remove the listing, suspend access, and keep the evidence needed to answer a claim. Suspension for breach does not refund the current period. Where the case allows it, we state the reason and leave a way to correct it.

Account and access

Access is sent to the email you provide. That email must be yours and you must be able to open it. The link and the session are personal. You are responsible for what happens from your access if you share it.

We may send operational email: access delivery, receipts, security notices, and service notices. Those messages are part of the product. Commercial messages you separately request can be stopped from the message itself or by writing to the contact address.

Price, renewal, and cancellation

The price is the one you see before you pay, plus any tax the processor calculates and shows at checkout. A subscription renews at the end of each period until you cancel. The renewal charge uses the payment method you authorized.

We may change the price of a future period. The change is announced before that renewal. If you do not accept it, cancel before the renewal date. A period already paid keeps the price at which it was charged.

You may cancel at any time from the processor's portal or by writing to andy@iamfenix.com. Cancellation stops the next period. Days already used in the current period are not refunded, and neither are the remaining days of that period. The detail is in the Refund Policy.

If a renewal charge fails, access may be suspended until payment is put in order. A one-time course does not renew.

Intellectual property

The course, the software, the Fénix mark, the house texts, and the architecture names belong to the operator or to its licensors. Your purchase does not transfer that ownership. You keep the license of use described in these terms.

Content you upload to your space remains yours. You grant us a worldwide, non-exclusive, royalty-free license to host it, display it, copy it in backups, and protect it while the subscription is active and for a short technical wind-down afterward. That license ends when the space is removed, except copies that law or security require us to keep for a limited time.

You represent that you have the right to upload that content and that it does not infringe the rights of others.

Availability

The software is offered as available. There will be maintenance, incidents, and changes to features. We work to restore the service when it is interrupted. We do not promise uninterrupted operation or permanent compatibility with every device.

Liability

To the extent the law allows, total liability for a claim is limited to what you paid for the product giving rise to it during the three months before the claim. If the product was a one-time purchase, the limit is the price of that product.

To the extent the law allows, we are not liable for lost profits, for loss of data the user uploaded, or for indirect damages. Nothing in these terms limits liability that the law forbids limiting, including fraud, harm to life or bodily integrity where the law so requires, and consumer rights that cannot be waived.

If a third party claims against us because of the content of your space or a use that breaks the spam ban, you will hold us harmless and cover the loss that breach causes, to the extent the law allows.

Governing law

These terms are governed by the laws of Colombia. That choice does not remove mandatory consumer-protection rules of the country where you live, including those of the European Union, the United Kingdom, and California, where those rules do not allow an agreement to the contrary.

If the law lets you bring a claim in the courts of your residence, you may do so. Otherwise the courts of Colombia have jurisdiction. Before a formal proceeding, write to the contact address. We will look for a resolution within the following thirty days. That step does not delay a complaint to a consumer authority or a dispute that a payment network requires you to file sooner.

The language version in which you bought governs that purchase. If there is no record of the language, the Spanish version governs.

Changes and contact

We may update these terms. The effective date appears at the top of the page. For a course already purchased, the terms of the purchase date govern, except for a change the law requires. For a subscription, use after the new effective date applies to the following period. If you do not accept the change, cancel before renewal.

Questions about these terms go to andy@iamfenix.com.